Privacy Policy

Who we are

Our website address is: https://jayhawk.us. We are an IT Consulting and Support company located in Lawrence, KS that focuses on computer repair, small business consulting and setup, home automation setup and maintenance, and IT Security consulting. We are a team of 8 people dedicated to getting the job done right and making technology work for you.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact form data is transmitted from your computer over HTTP/Secure using TLS encryption to the web server and the contents are transferred via email using TLS  encryption to a monitored mailbox on our self-hosted email server. Only our customer support team, email administrators, and security team have access to the mailbox where the forms are sent.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We collect basic statistics on web traffic to determine where our users are browsing from so we can update content to support our user base. Web browser statistics and IP addresses are not tied directly to user accounts in the database.

Who we share your data with

We do not share data with any outside parties. Your data is stored on web server database that is under our control and no one else has logical access to it.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Requests can be made to support@jayhawk.us and you will receive a confirmation of receipt and a confirmation when requested data has been removed if it exists.

Where we send your data

Visitor comments may be checked through an automated spam detection service. No other data manipulation occurs.

Your contact information

For more information about our privacy policy or for privacy concerns, please contact the Jayhawk Support Information Security Director at security@jayhawk.us or by phone at 785-380-9980.

Additional information

How we protect your data

Data is transferred from your web browser to our web server using HTTP/Secure with TLS encryption. Passwords are stored in a hashed, salted, and encrypted format which will prevent an attacker from uncovering your password in case of a breach. The database where data is stored is setup in accordance with industry best practices.

What data breach procedures we have in place

In case of a breach, our computer security incident response procedures will be enacted. Users who are affected will be notified as soon as the breach is discovered and the users are identified in accordance with applicable State, Federal, and International Law.

What third parties we receive data from

We do not receive data from third parties.

What automated decision making and/or profiling we do with user data

We check account privileges to determine what access you have to our website after you login.